SpecialtiesKind of practice
A day in a clinic with several doctors, specialties and branches
In a clinic with several doctors, DrOnlineIQ keeps one patient list and one calendar per doctor, gives each doctor the visit form of their own specialty, and lets reception, doctors, cashier and owner each work from their own pages. Appointments can carry a branch, and a doctor is never booked for two patients at once.
Who it serves and what it solves
A clinic with a general practitioner and visiting specialists
Each doctor has their own hours, their own calendar and the visit form of their specialty, while reception books everyone from one screen.
A clinic on two sites
Appointments, the queue and reports can be filtered by branch, and a doctor's bookings are checked across all branches.
A front desk that handles a crowd
Today lists who is expected, who is waiting with a ticket number and who is with a doctor, and the desk checks patients in with one press.
An owner who wants to see the whole clinic
One patient list, one finance page and a trail of important changes, with each person limited to the pages their role needs.
A realistic day
Before opening: the owner's setup is already done
Each doctor has a specialty, weekly hours and booking rules. The owner chose who may prescribe, because choosing a specialty alone does not give that right.
Morning: reception books
The desk finds the patient by name, phone or file number, or creates one (a name is enough), then picks the doctor, the service and, in a clinic with branches, the branch. Times already taken for that doctor are crossed out, at any branch.
Arrival: check-in
On Today the desk presses check-in. The patient moves from Expected to Waiting with a ticket number and the minutes waited, and the doctor now sees them as the next patient. With several branches the desk switches the branch filter at the top.
Consultation: the doctor's own form
The doctor starts the consultation. Allergies, chronic conditions and medicines are in view. The form follows their specialty, and they sign the note. From the same screen they can write a prescription (if allowed), order a test, create the invoice or book a follow-up.
Desk and cashier: the bill
The invoice comes from the visit's service and price. The payment is recorded by cash, card, transfer or other, and a receipt prints. A larger treatment can become an instalment plan.
Afternoon: results
Each doctor finds the results waiting for their review on Today or in the Results list. The ordering doctor or the owner can hand a test to another reviewing doctor before it is reviewed.
Closing: the cash and the owner's view
The cashier counts the cash and closes the day with any difference shown. The owner reads the finance figures and the trail of changes.
Who does what
- Reception
- Books against each doctor's hours, checks patients in, keeps the waiting order, takes payments and names the room on an appointment.
- Practitioner
- Works from Today with the patient's history in view, writes the note of their own specialty, signs it, orders tests and prescribes if the owner has allowed it.
- Cashier
- Owns invoices, instalments, expenses and the cash book, and closes the day.
- Owner
- Adds doctors and branches, sets schedules and roles, grants prescribing, and sees reports and the trail of changes.
What the product does today
One calendar per doctor. The check that a time is free and the booking itself happen as one step, so two desks booking the same doctor at the same minute cannot both succeed.
Appointments at the front deskCheck-in gives each patient a ticket number for the day, and Today shows Expected, Waiting and With the doctor. Only the doctor starts and finishes a consultation.
Queue and check-inThe visit form follows the doctor's specialty. The first five fields are the same everywhere: reason, history, examination, assessment and plan. Every other field records a number or text exactly as typed.
Branches, roles and doctor schedules, with staff leave recorded for attendance and pay and a separate entry for a doctor's time away that stops booking.
Add staff and set rolesOne file per patient for the whole clinic, with the visit timeline, results and files, invoices and family links.
The patient fileInvoices from the visit, payments, instalments, expenses and a daily cash session.
Invoices and paymentsTests ordered by one doctor can be reviewed and released by a named reviewing doctor, with a trail.
Tests and results
What different doctors' forms ask for
Each doctor sees the five common fields plus the fields of their specialty. Examples, all recorded as typed:
- Paediatrics: weight, height and head circumference as measurements, feeding and immunisation notes under more fields.
- Ophthalmology: visual acuity as written for each eye, eye pressure in mmHg for each eye and slit-lamp findings.
- Orthopaedics: joint or site, side, a 0 to 10 pain level reported by the patient, range of motion as text and the imaging reviewed.
- Physiotherapy: functional goals, pain level, range of motion, session notes and exercises given. Physiotherapy does not prescribe unless the owner allows it.
- Ear, nose and throat: ear, nose and throat findings as free text.
Setting up and moving over
- Choose the multi-doctor clinic type when you sign up. It starts with branches, staff leave, instalments, expenses and the cash book switched on; any tool can be switched on or off later in the clinic settings.
- Add each doctor under Settings, Users and pick their specialty from the list. The specialty only selects the visit form and the prescribing default; the owner grants prescribing for each doctor.
- Set each doctor's hours and booking rules before you book anyone, and add the branches if you work on more than one site.
- Bring your patient list from a spreadsheet if you have one (the owner imports it from the Backup page, which is in early access). Visits and invoices from the old system are not imported.
- Plans differ in how many doctors and other users each role may have, and in file storage. See Pricing; a bigger clinic can ask for an offer.
Limits worth knowing
- The visit forms are structured notes. They calculate no scores, growth percentiles or risk levels and suggest no diagnosis or dose; the clinical decision stays with the doctor.
- A doctor has one specialty at a time, and so one visit form.
- All branches of a clinic share one patient list and one set of invoices. Separate clinic accounts never share patients.
- Which doctors work at which branch is stored for each doctor, but there is no settings screen to edit it yet.
- Rooms and chairs are names typed on an appointment, not resources with their own calendars.
Questions
Do all our doctors have to use the same form?
No. A specialty is an attribute of the doctor, not of the clinic. A paediatrician and a dermatologist in the same clinic each see the form of their own specialty.
Can a patient be seen at different branches?
Yes. The patient belongs to the clinic, not to a branch; each appointment carries its own branch.
Can one doctor's notes be hidden from the others?
Access follows roles, not individual doctors: everyone whose role opens the patient file sees the same file. The owner can give one person a custom list of pages, and a signed note is never overwritten.
Can reception book any doctor?
Yes, within the hours that doctor has set. A time already taken for that doctor is not offered, at any branch.
Who reviews a test ordered by another doctor?
Whoever is named as the reviewing doctor on that order. It is the ordering doctor by default, and the ordering doctor or the owner can name another active doctor until the review is recorded.
Price
Plans are annual. Prices are read from the same list that checkout uses.
Essential
499,000 IQD
/ year
Professional
699,000 IQD
/ year
Business
1,200,000 IQD
/ year
Enterprise
By agreement
Try it in your own practice
Create a free 14-day trial account with demonstration data, or ask for a demo. Do not enter real patient data during the trial.
Content last updated: 2026-10-24