Appointments at the front desk

Book an appointment

Four short steps. Nothing is saved until you press Confirm booking.

1. 1

   Press New appointment on Today or Appointments, or Book appointment inside a patient file.

2. 2

   Patient: search by name, phone or file number (at least two characters), or choose Create a new patient. A name is enough; the phone is optional.

3. 3

   Doctor and service: choose the Doctor and the Service. In a clinic with branches also choose the Branch.

4. 4

   Date and time: choose the Date. The Available times appear; crossed-out times are taken for this doctor at any branch.

5. 5

   Confirm: check the Booking summary and press Confirm booking.

Move or cancel

1. 1

   Open Appointments, go to the day and press the appointment. The page is called Edit appointment.

2. 2

   To move it, change the date or the time and press Save changes.

3. 3

   To cancel it, press Cancel appointment and then Yes, cancel it. The time becomes free for others.

Read the day and the week

• Switch between Day and Week. Use Today to come back.
• Choose a doctor or a branch and press Show; the choices are All doctors and All branches.
• An appointment that a visitor booked on the clinic's booking page carries the badge Online.

The waiting list

The Waiting list holds patients who want an earlier slot or found no suitable time, oldest first.

1. 1

   Write the Patient name and the Phone. Choose the Preferred doctor if the patient has a preference, and add a Note (e.g. mornings) such as mornings.

2. 2

   Press Add to the list.

3. 3

   When a time opens, press Book a slot on that line. Press Remove when the patient no longer needs the list.