1. Acceptance of Terms
By using DrOnlineIQ, you confirm that you have read and accepted these terms. If you do not accept these terms, please do not use our services.
2. Service Description
DrOnlineIQ is a management platform for outpatient clinics that includes:
- Patient management and medical records
- Appointment scheduling and calendar
- Invoicing and accounting
- Diagnostic laboratory management (early access)
- Communications via WhatsApp and SMS
- Reporting and performance analytics
3. User Account
You are responsible for maintaining the security of your account.
Do not share login credentials with anyone.
Enable two-factor authentication.
In case of unauthorized access, notify us immediately.
4. Pricing and Payment
Prices are visible on the pricing page.
14-day demo is free and requires no card information.
All plans are yearly, priced in Iraqi dinar and paid once, upfront, for 12 calendar months: Essential 499,000 IQD · Professional 699,000 IQD · Business 1,200,000 IQD · Laboratory 920,000 IQD · Specialist Practice 920,000 IQD · Enterprise: Contact us for a quote.
Plans differ by how many users may sign in, not by which features are enabled; every plan includes every feature.
All payments are final. Refunds available within first 7 days.
5. User Responsibilities
You commit to:
- Use the service for legal purposes
- Provide accurate and up-to-date information
- Respect patients' rights
- Respect copyright and intellectual property
- Not attempt to hack or disrupt the system
6. Limitation of Liability
DrOnlineIQ is a tool; medical decisions remain the responsibility of the treating physician.
We strive to maintain 99.9% uptime, but no service is 100%.
Our liability is limited to the amount you have paid in the last 12 months.
7. Termination
You can delete your account at any time.
We may suspend or delete accounts of users who violate the terms.
After deletion, data is recoverable for 30 days.
8. Governing Law
This agreement is interpreted under the laws of the Republic of Iraq.
Disputes are resolved through mediation and, if necessary, Erbil courts.