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Written forDoctorOwner

Tests and results

Order a test, add the result, have a named doctor review it and release it to the patient.

Last reviewed: 2026-10-24

How it works

Every test goes through the same stages, and the patient sees a result in the portal only after it has been released.

  • Ordered, no result yet
  • Awaiting review: a result has been added.
  • Under review
  • Reviewed, not released to the patient
  • Released to the patient

Order a test

  1. Open the patient and the tab Results & files, or press Order a test after a visit.

  2. Under Order a test choose the Type: Laboratory, Imaging or Other.

  3. Write the Test name, an optional Clinical note (optional), and choose the Reviewing doctor.

  4. Press Place order. Only a doctor can order a test.

Add the result

  1. If the result is a file, first upload it to the patient (Add a file to this patient).

  2. On the order press Add the result.

  3. Write the Result summary as the result says. No value is generated for you. If there is a file, choose it under A stored patient file (optional).

  4. Press Save result.

Review and release

  1. The reviewing doctor finds the order on Today under Results awaiting your review, or in the list Results and tests with the filter Waiting for my review.

  2. Open the record and press Record review. Write a Review note (optional) if you wish and press I have reviewed this result.

  3. Press Release to the patient and then Release now.

Back to the help center

Still need help?

Tell us which screen you were on and what happened. Do not send any patient information.

No contact channel has been published for this site yet. The clinic owner or a doctor can open a support request from inside the application, or you can request a demo.

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