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Written forOwner

Add staff and set roles

Add doctors, reception and cashiers, see what each role can open, limit one person's access and decide who may prescribe.

Last reviewed: 2026-10-24

Add a user

  1. Open Settings and then the Users tab. Only the owner sees it.

  2. Press Add new user.

  3. Write the email and the Full name and choose the Role. For a doctor also choose the specialty and add the phone number.

  4. Write an Initial password of at least 8 characters, repeat it, and press Add user.

What each role opens

These are the usual sets. The owner opens everything that is switched on.

  • Doctor: patients, appointments and the calendar, the queue, treatments, treatment plans, prescriptions, consents, results, services, online visits and the doctor's own page.
  • Receptionist: patients, appointments, the calendar, the queue, referrals, results, and invoices and payments. Reception does not see the clinic's income reports.
  • Accountant (shown as Cashier on the Today screen): patients, invoices, instalments, expenses, the cash book, reports and staff leave.
  • Assistant: patients, appointments, treatments, the queue and results.

Limit one person's access

  1. In the users list open the person.

  2. Open Role & access.

  3. Choose between the role's usual pages and a custom list, tick the pages the person may open, and save.

Who may prescribe

Choosing a specialty does not give the right to prescribe. Only the owner grants it, on the prescribing authority page (title: Prescribing authority). For each doctor choose Allowed or Not allowed, or leave By role and specialty. Nobody can change their own right.

By default doctors of most specialties may prescribe; a doctor whose specialty is physiotherapy or Other practice may not, until the owner allows it.

Back to the help center

Still need help?

Tell us which screen you were on and what happened. Do not send any patient information.

No contact channel has been published for this site yet. The clinic owner or a doctor can open a support request from inside the application, or you can request a demo.

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