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Backup and exporting your data

Download a copy of the clinic's data, import patients from a spreadsheet, and what the backup tool does not promise.

Last reviewed: 2026-10-24

Download a copy

  1. Open More and then Backup. The page is called Backup and data migration.

  2. Choose Full Excel to read the data in a spreadsheet, or Full JSON to keep a complete file.

  3. Save the file somewhere outside the computer, for example in your own cloud storage.

Import patients from a spreadsheet

Use Import data to bring in patients from the system you used before.

  1. Download the sample template from the same page.

  2. Fill it in with one patient per row. The columns are fullName, phone, gender, dateOfBirth, address and allergies.

  3. Upload the file and check a few patients afterwards.

Back to the help center

Still need help?

Tell us which screen you were on and what happened. Do not send any patient information.

No contact channel has been published for this site yet. The clinic owner or a doctor can open a support request from inside the application, or you can request a demo.

Request a demo