SpecialtiesKind of practice
A salon or spa on DrOnlineIQ: clients, providers and rooms, with no medical records
Choose "Beauty and wellness" when you sign up and DrOnlineIQ is set up for a non-medical business: clients, not patients; providers, not doctors; services, rooms and equipment, session packages, invoices, and separate consents for the service, photographs and offers. It has no prescriptions, test results or clinical notes, and it gives nobody medical authority, whatever role they hold. The server enforces this; it is not only hidden in the menu.
Create a free 14-day trial account with demonstration data, or ask for a demo. Do not enter real patient data during the trial.
Who it serves and what it solves
A salon with several stylists and beauticians
Each provider has their own hours and their own list of services with a duration and a price. The desk books everyone from one calendar, and adding a client takes a name; a phone number is optional.
A spa with treatment rooms
Rooms and equipment are added by the owner. An appointment can take them, and one room or device serves one appointment at a time; "book anyway" cannot override that.
A wellness centre that sells courses
A course is a fixed number of sessions of a service. The client's file shows the sessions left and the expiry date, and each booking takes one session.
An owner who wants a clear line between beauty and medicine
The clinical pages are closed to the business: prescriptions, test results, clinical notes and treatment records are refused by the server, even if the owner switches the module on or gives someone the doctor role.
A realistic day
Before opening: the owner
The owner has marked the staff who take appointments as bookable (the owner is bookable from sign-up), set each provider's weekly hours, and entered the services with durations and prices and the rooms.
Booking: the desk
The desk picks the client, the provider, the service and, if needed, a room or device. Times already taken for that provider are crossed out. If the room is taken at that time, the booking is refused.
A client with a course
When the client has a package for that service, the form offers "Use a session from a package". The session is taken with the booking and shown on the client's file as "2 of 3 sessions left".
Arrival: the provider
On Today the provider sees the current and the next client and presses "Start the session" and "Finish the session". These buttons only move the ticket and the appointment status.
Photographs
A photograph can be saved to the client's file only if the client has given photo consent. Without it the file is not saved, and the message tells the desk to record the consent first.
Paying
The invoice comes from the service price. The payment is recorded by the desk, and a receipt prints.
Online, at any hour
On the public booking page the client chooses a service, a provider and a free time, and types a name and phone. The page says the client pays the business directly and that nothing is charged there. It also shows two optional unticked boxes, for photographs and for offers and news.
Who does what
- Reception
- Books clients with providers, rooms and packages, records consents and takes payments.
- Practitioner
- The provider (a stylist, a therapist) works from Today: the current and next client, start and finish of the session. There are no clinical pages for anyone.
- Cashier
- Issues invoices, records payments, prints receipts and keeps the cash book.
- Owner
- Marks staff as bookable, sets hours, services, rooms and the package catalogue with its prices, voids a package and publishes the providers' public pages.
What the product does today
Weekly hours for each provider, time kept free around each appointment, and the services each provider offers at their own price.
Doctor schedules: hours and booking rulesClient wording on the main screens (Clients, Provider, Appointment), bookable staff, rooms and equipment that cannot be double-booked, and three separate consents. A fail-closed list decides which modules a non-medical business can reach.
Session packages with remaining sessions and an optional expiry. A session is taken when the appointment is booked and given back on cancellation.
An invoice from the service price, payments recorded by cash, card or transfer, and a printed receipt. Expenses and a cash book are on by default in this type.
Invoices and paymentsA public page for each provider, written by the provider and published by the owner. It uses client wording with no "Doctor" title, and its structured data describes a person and a local business, never a physician or a medical clinic.
The doctor's public page
Which type fits your business
An account has one type, chosen at sign-up. The two are meant for different businesses.
- Hair, nails, massage, make-up, spa or relaxation services, with no medical examination: Beauty and wellness.
- A doctor examines patients, keeps medical notes or prescribes, even for aesthetic purposes: choose Medical aesthetics clinic, which has patients, notes signed by the doctor and prescribing.
- A business cannot move itself between the two from the settings. If your work changes, contact the DrOnlineIQ team.
Setting up and moving over
- Sign up and choose "Beauty and wellness". The business takes the owner's name without a title, the owner can be booked from the start, and three neutral starter services are created with price zero.
- Add each stylist or therapist as a user with the Provider role, or mark another staff member as bookable under Bookable staff. Then set each person's hours in Provider schedules.
- Set your services with durations and prices, add rooms and equipment, and add packages. The owner types every price; nothing is suggested.
- Moving from paper or Excel: import the client list from the backup page and start with a few rows. Old appointments and old course balances are not imported. For a course already paid for, add a package with the sessions that are left and a price of zero, which creates no invoice, and sell it to the client.
- You need an internet connection, a phone or computer at the desk and a printer if you print receipts. No hardware is included.
Limits worth knowing
- There is no online payment. The business records what it was paid, by hand, on the invoice.
- There are no gift vouchers, no memberships and no subscriptions.
- The public booking page has no package option and does not take rooms or equipment; the desk assigns both.
- The client wording covers the main screens only. The invoice print and receipts, reports, settings screens, help articles and the client portal still use medical wording such as "patient".
- The consent wording has had no legal review. Check it with your own adviser and the rules where you work before you rely on it.
- A no-show returns the session to the package. Today this is how the product works and it is not a setting, so decide whether it suits your business before you sell courses.
- No salon, spa or wellness centre has used these features in daily work yet. They have been verified with demonstration data on a real database.
Questions
Can a stylist or therapist write a prescription or a diagnosis?
No. A business of this type has no prescriptions, test results, treatment records or clinical notes. The server refuses those pages and requests for every user, including the owner.
What if I give someone the doctor role?
On a Beauty and wellness account that role is shown as "Provider". It means the person can be booked and run the session buttons. It gives no clinical authority.
Can I change to the clinic type later?
Not from the settings. A non-medical business cannot turn itself into a clinic, and a clinic cannot turn itself into a salon. If your work changes, contact the DrOnlineIQ team.
Does a client have to give photo or marketing consent to book?
No. The two boxes on the booking page are optional and unticked, and booking works the same without them. A photo can be stored only with photo consent, and no service ever depends on the consent to offers and news.
Can clients book and pay online?
Clients can book a service, a provider and a time on the public page. They cannot pay there; they pay the business directly.
Will my clients ever see the word patient?
On the main screens and the public booking page they see "client". A few places, such as the invoice print and the client portal, still use the medical word, as listed under what is not included.
Price
Plans are annual. Prices are read from the same list that checkout uses.
Essential
499,000 IQD
/ year
Professional
699,000 IQD
/ year
Business
1,200,000 IQD
/ year
Enterprise
By agreement
Try it in your own practice
Create a free 14-day trial account with demonstration data, or ask for a demo. Do not enter real patient data during the trial.
Content last updated: 2026-10-24