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SpecialtiesKind of practice

Records, consent and session courses for a doctor-led aesthetic medicine clinic

A medical aesthetics clinic signs up with the type "Medical aesthetics clinic" and works like any clinic: patient files, a visit note the doctor signs, and prescribing only for the practitioners the owner allows. On top of that it gets session packages, rooms and equipment that cannot be double-booked, and three separate consents: to the treatment, to photographs and to marketing. No image can be added to a patient's file while photo consent is missing.

Create a free 14-day trial account with demonstration data, or ask for a demo. Do not enter real patient data during the trial.

A card with an abstract face marked with treatment-planning dots, beside an abstract clinician figure and a dropper bottle of serum.
An AI-generated picture of a typical room; not a photograph of a real clinic and not the software.

Who it serves and what it solves

  • A doctor who sells courses of sessions

    A patient buys a course of sessions of one service. The desk sells it from the patient's file, every booking takes one session, and the file shows how many are left and until when.

  • A clinic with one treatment room or one device

    The owner adds the rooms and equipment. An appointment can take them, and two appointments cannot hold the same room or device at the same time, not even with "book anyway".

  • A clinic that photographs its patients

    In this type an image can be added to a patient's file only while an active photo consent exists. A consent to the treatment never counts as a photo consent.

  • A doctor with an assistant who also takes appointments

    The owner can mark a staff member with the assistant role as bookable. The desk can then book that person; it adds no medical authority.

A realistic day

  1. Setup, once: the owner

    Each doctor has a specialty and weekly hours. The owner adds the treatment rooms and devices, the services with their durations, and the packages the clinic sells, each with a price the owner types.

  2. Selling a course: the desk

    On the patient's file, under Packages, the desk picks a package and presses "Sell and create invoice". The package and its invoice are created together, with the next number of the clinic's invoice series. A package priced at zero creates no invoice.

  3. Consent: the desk or the doctor

    In the Consents section the patient's consent to the service, to photographs and to offers and news is recorded, each on its own. Each can be withdrawn later, and the history stays.

  4. Booking a session

    On the new appointment form: the patient, the doctor, the service, a tick on the room or device, and "Use a session from a package". The session is taken at that moment. If the time, the room or the package is not valid, the booking is refused and no session is lost.

  5. The visit: the doctor

    The doctor opens the visit form of their specialty, writes the note and signs it. A photograph is added to the file only if photo consent is active; otherwise the upload is refused with a message that says why.

  6. Afterwards

    A cancelled or no-show appointment returns its session. The payment is recorded on the invoice. The patient's file shows, for example, "2 of 3 sessions left" and the expiry date.

Who does what

Reception
Sells packages, books with rooms and devices, records consents and takes the payment.
Practitioner
Writes and signs the visit note, can sell a package from the file, and prescribes only if the owner allows it.
Cashier
Records payments on the invoice a package sale created and prints the receipt.
Owner
Sets the package catalogue and the price of each, adds rooms and devices, marks staff as bookable, voids a package and decides who may prescribe.

What the product does today

  • A patient file with a signed visit note: reason, history, examination, assessment and plan, plus the fields of the doctor's specialty. DrOnlineIQ records what the doctor types; it does not suggest a treatment or read a photograph.

    The consultation and the visit note
  • Weekly hours per doctor, time kept free around each visit, and the services each doctor offers, all booked from one calendar.

    Doctor schedules: hours and booking rules
  • Rooms and equipment as resources that serve one appointment at a time, staff who can be booked without medical authority, and three separate consents.

  • Session packages: a fixed number of sessions of a service, an optional expiry, remaining sessions on the file, and a session taken at booking by one atomic step.

  • An invoice from the service price, payments recorded by cash, card or transfer, and a printed receipt. Instalments, expenses and a cash book are on by default in this type.

    Invoices and payments
  • A public page each doctor writes and the owner publishes, with a booking button.

    The doctor's public page

Three consents, kept apart

On a patient's file, in the Consents section:

  • Consent to the service: recorded by the desk or the doctor.
  • Consent to photographs: needed before any image is added to the file.
  • Consent to offers and news: optional, and no service depends on it.
  • Each record keeps the version of the wording it was given under, the language and the date. Withdrawing sets an end date; nothing is deleted.
  • The public booking page offers two unticked boxes (photographs, offers and news). Booking works the same without them.

Setting up and moving over

  • Sign up and choose "Medical aesthetics clinic". Add each doctor as a user with the doctor role and choose the specialty whose visit form fits their practice.
  • Add your services with durations and prices. The starter services are priced at zero, so set the prices before you invoice.
  • From More, the owner opens Rooms and equipment, Packages and Bookable staff. The package price is always typed by the owner; nothing is suggested.
  • Moving from paper or Excel: import the list of patients from the backup page and start with a few rows. Old visit notes and old package balances are not imported. For a course already paid for, add a package with the sessions that are left and a price of zero, which creates no invoice, and sell it to the patient.
  • You need an internet connection, a phone or computer at the desk and a printer if you print receipts. No hardware is included.

Limits worth knowing

  • There is no online payment. The clinic records what it was paid, by hand, on the invoice.
  • There are no gift vouchers, no memberships and no subscriptions.
  • The public booking page has no package option and does not take rooms or devices; the desk assigns both.
  • Before-and-after photo comparison, product and batch tracking, and a check of practitioners' licences are not provided.
  • The consent wording has had no legal review. Check it with your own adviser and the rules where you work before you rely on it.
  • A no-show returns the session to the package. Today this is how the product works and it is not a setting, so decide whether it suits your clinic before you sell courses.
  • No clinic has used these features in daily work yet. They have been verified with demonstration data on a real database.

Questions

Does it record which product was used and its batch number?

No. The visit note records what the doctor types in the base fields and the specialty fields. There is no product, batch or expiry tracking for injectables or devices.

Is a course tied to one doctor?

No. A package belongs to one patient and one service, not to a doctor. Any doctor who offers that service can take the booking, and the session comes from the same package.

What happens to photographs if a patient withdraws photo consent?

New images cannot be added to the file until a photo consent is recorded again. Photographs already in the file are not deleted automatically, and the clinic decides what to do with them.

Who can prescribe?

The owner decides, practitioner by practitioner. Being bookable, or being an assistant, never gives the right to prescribe.

Can a patient book a course online?

A patient can book an appointment on the clinic's booking page, but the page has no package option. The desk sells the package and applies a session when it books.

Is it available in Arabic, Sorani Kurdish and Persian?

Yes. The screens are in Arabic, Sorani Kurdish, Persian and English, and Arabic, Kurdish and Persian read right to left.

Price

Plans are annual. Prices are read from the same list that checkout uses.

  • Essential

    499,000 IQD

    / year

  • Professional

    699,000 IQD

    / year

  • Business

    1,200,000 IQD

    / year

  • Enterprise

    By agreement

All plans and limits

Try it in your own practice

Create a free 14-day trial account with demonstration data, or ask for a demo. Do not enter real patient data during the trial.

Content last updated: 2026-10-24