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Written forReception

Queue and check-in

Check patients in when they arrive, keep the waiting order and see who is with the doctor.

Last reviewed: 2026-10-24

The three lists on Today

  • Expected: today's appointments that have not arrived. A line that is late carries the mark Late.
  • Waiting: patients who have checked in, each with a ticket number and the minutes they have waited.
  • With the doctor: patients whose consultation has started.

Check a patient in

  1. Find the patient under Expected. If you are not sure, use the box Find a patient above.

  2. Press Check in.

  3. The patient moves to Waiting with a ticket number and the waiting time. The doctor now sees the patient as the next patient.

Keep the order

Order follows arrival time. Any manual change is logged.

  • Move up and Move down change the place of a patient. The change is recorded in the log.
  • Left takes out a patient who has left before being seen.
  • Only the doctor starts and finishes a consultation. Reception does not.

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