Written forOwner
Subscription, users and storage
How the plans limit users and storage, how the owner pays and renews, and what happens when the subscription ends.
Last reviewed: 2026-10-24
What the plan limits
Every plan includes every tool. Plans differ only in how many users each role may have and how much file storage the clinic gets. The numbers are on the pricing page; they are not repeated here so that they are never out of date.
- Users: each role (owner, doctor, cashier, reception, assistant) has its own number of places. Only active users count, so Deactivate user frees a place.
- Storage: patient files count toward it. When it is full, a new upload is refused with a message; the files already stored are kept and never deleted.
- During the free trial the number of patients and the storage are limited as well.
Pay or renew
Payment is yearly only, in Iraqi dinar: one payment for 12 calendar months. There is no monthly purchase. Only the owner pays.
Open Subscription.
Under Choose plan choose the plan. If you have a discount code, enter it.
Under Payment method choose how to pay: an online gateway where one is enabled, or Bank transfer.
For a bank transfer, pay into the account shown and send the receipt as the page asks. For an online payment press Pay & activate.
When the subscription ends
A notice appears when the end is near. A paid clinic keeps working for a short grace period after its year ends; a trial has no grace period.
After that, staff are sent to a renewal page until the owner renews. The page says that the clinic's data is kept and is available again after renewal. While the clinic is locked its online booking page and its patient portal are closed to patients.
Related guides
Owner
Add staff and set roles
Add doctors, reception and cashiers, see what each role can open, limit one person's access and decide who may prescribe.
Read the guideOwner
Backup and exporting your data
Download a copy of the clinic's data, import patients from a spreadsheet, and what the backup tool does not promise.
Read the guideEveryone
Troubleshooting
What to check when you cannot sign in, free times or the online option are missing, the camera is blocked, a link says closed or a file will not upload.
Read the guide